Returns

Customer Service will respond to messages within 24 hrs

We want you to be completely satisfied with your order from Bare Knuckle BBQ. If you have any issues, we’re here to help make it right.

Our 30-Day Guarantee

You have 30 days from the date your order is dellivered to initiate a return or exchange. Items must be in their original condition to be eligible for a refund.

Returns for apparel

If your hoodie, t-shirt, hat, or any other apparel item doesn't fit, you can return it within the 30-day window for a full refund or exchange. To be eligible, the item must be unworn, unwashed, and in the same condition that you received it.

Returns for Penalty Box & One-Timer

These items can be returned within 30 days of delivery. The penalty box must be completely unopened with the security seal and original packaging intact. Once the box has been opened, the sale is final and cannot be returned for a refund due to health and safety regulations.

How to Start a Return

Contact Us

To begin a return, please send an email to our customer support team with your original order number and the reason for your return.You will be responsible for the cost of return shipping unless the item was received damaged or incorrect.

Wait for instructions

A member of our team will review your request and provide you with return shipping instructions and the return address. Please do not send items back to us without first receiving approval.

Ship it back

Securely package your item and send it back to us. We recommend using a trackable shipping service, as we cannot be responsible for items lost in transit. You will be responsible for the cost of return shipping unless the item was received damaged or incorrect.